Shipping policy

Thank you for choosing our exquisite jewelry, where silver and precious gemstones come together in innovative designs. We are committed to delivering your orders efficiently and reliably. Please review our Shipping Policy for details on shipping times, costs, and other important information.

1. Shipping Times

  • Our standard shipping time to the United States and G7 countries is typically 7-12 business days from the date of dispatch.
  • For certain orders or during high-demand periods, shipping may take up to 15-20 business days.
  • We offer expedited shipping options for an additional fee, ensuring your jewelry reaches you within a week.

2. Order Processing

  • Orders are processed and shipped within 1 business day of receipt, ensuring prompt delivery.
  • Please note that custom-made or special order items may require additional processing time, which will be communicated at the time of order.

3. Shipping Costs

  • We offer free Shipping On Order Over $99.Orders 99 will incur a shipping fee of $9.90.

4. Tracking Your Order

  • A tracking number will be provided via email once your order has been dispatched, allowing you to monitor its progress.

5. Insurance and Security

  • We take the security of your shipment seriously and insure all packages against loss or damage during transit.
  • If your package is damaged or lost, please contact our customer service within 24 hours of delivery with the relevant details for assistance.

6. Duties and Taxes

  • All prices listed on our website are exclusive of taxes.Customers are responsible for any customs duties and taxes levied by their country. These fees are not included in the shipping cost or product price.

7. Order Accuracy

  • If you receive an incorrect or incomplete order, please notify our customer service within 24 hours of receipt to arrange for a replacement or correction.

8. Contacting Us

  • For any inquiries regarding your shipment or to request updates, please reach out to our customer service team. We are here to assist you.

We are dedicated to providing a seamless shopping experience and look forward to serving you with our high-quality jewelry. If you have any questions about our Shipping Policy or need further assistance, please do not hesitate to contact us.